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About Us |
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Business Policy:
We Have a simple business policy, “To serve you the best way we can” “To
give you the best products at the best price possible” in order to
achieve this we continually find ways to cut our overhead, that way we
can pass the saving on to you.
Hours of
Business:
Customer service will be available Monday through Friday
9 a.m. to 5
p.m. and Saturday’s 10 a.m. to 3
p.m. Pacific Standard Time (West Coast Time)
Fax orders, please call 818-609-7850
Online
Catalog orders.
Orders are taken 24
hrs a day, 7 days a
week, 365 days a year.
Minimum Order:
None, when we offer a great price on an item we will not tell you, “you
can only have one!!”
Back Orders:
If an item is not in stock at the time of ordering (Back Ordered) we
will notify you immediately.
Special Orders:
If you would like to purchase something that
is not listed in the ZmanCustoms.com Catalog We will make every effort
to find it for you. All parts with a retail cost of $750.00 or higher will require a down payment of
50% of the retail cost. All motors require
full payment at the time of order.
There are no returns on Special order items
In some cases a regular order (non special order) may require a down
payment. In the event that an order requiring a down payment is
cancelled, a 10% minimum restocking fee may be deducted
from the down payment.
Our Pricing Policy:
All prices and descriptions contained in this
online catalog are subject to change without prior notice. Suggested
retail prices listed in distributor Catalog may vary from
ZmanCustoms.com retail prices. Items can be withdrawn from sale at any
time. This is because we cannot control price increases from our
distributors (we will not charge you the increased price without first
notifying you). We reserve the right to substitute products in this
catalog for comparable or like items. Current prices will be quoted over
the telephone at the time order is placed. California residents please
add appropriate sales tax.
Warranties:
All products represented herein are new, first
quality products, and carry the original manufactures full warranties.
All merchandise distributed by ZmanCustoms.com is guaranteed by the
manufacturer of the product under there own terms of warranty. Claims
consideration by manufacturer will made in a quick and just fashion. |
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